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Three Steps to Address Online Haters

Via Jay Baer | @jaybaer If it feels like there are more customer complaints than ever, and that you're spending more time and money dealing with negativity and backlash, you're right. But the rise of customer complaints is actually an enormous... Read more

Make Users Feel Like One-in-a-Million at Every Stage of the Funnel

Via Walter Chen | @smalter Everyone is unique, and wants to be treated that way. No one summed it up like Dale Carnegie when he said "remember that a person's name is to that person the sweetest and most important sound in any language."... Read more