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How Is Google's New "Questions and Answers" Feature Being Used?

Via Miriam Ellis Ever since Google rolled out Questions and Answers in mid-2017, writer Miriam Ellis has been trying to get a sense of its reception by consumers and brands. This feature enables local business owners and the public to answer consumer questions, adding another data layer to knowledge panels and local finders. Read full article

All Followers Are Fake Followers

Via Ian Bogost | @ibogost A recent New York Times exposé of a “black market” for online fame diagnoses the symptom of social-media despair. But, according to this analysis, it misses its cause. Read full article

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